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AI as relief or a new source of stress? Why humans remain in the loop despite GenAI

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How is generative AI changing the work of software developers, and does it actually reduce the strain on them? Researchers at the Institute Digital…
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Accessibility is not enough: digital services need a positive user experience

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Since the end of June 2025, digital services in the EU have had to be accessible to people with disabilities. But accessible does not mean pleasant:…
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Co-working with LLMs: Where to automate and safeguard

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LLM security has become an operational question. Language models are moving into security operations, fraud monitoring and software engineering…
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Digital Foundations of the Triage Process in Swiss Primary Care Practices

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A BFH study assessed the current digital situation in five primary care practices in German-speaking Switzerland: documentation and billing are…
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Teaching Programming with AI: What Does a Code Submission Still Prove?

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When AI tools are available, a working code submission no longer reliably demonstrates what students can do. Have they understood the problem,…
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Dialect Bias in AI: Where Language Models Place Swiss German Speakers

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Does an AI assistant judge you differently when you write in the Swiss dialect rather than standard German? A study conducted by the Human-Centered…
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The Quagga Mussel Problem Through the Lens of AI: A Module for the Classroom

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Invasive quagga mussels threaten Swiss lakes and their infrastructure. The BFH project QuaggAI develops AI-based tools to monitor their spread.…
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On the side instead of on task – Employees are twice as distracted online as in person

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With the rise of remote work, team meetings increasingly take place online. A field study by BFH Business School examined the effects on more…
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When Workers Program the Robots: No-Code Interfaces for a Humane Automation

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What if production workers could program robots themselves? Research conducted at BFH in partnership with Bien-Air Dental SA shows that no-code…
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