
Accessibility is not enough: digital services need a positive user experience
New Work EN, Professional Contribution EN/
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Since the end of June 2025, digital services in the EU have had to be accessible to people with disabilities. But accessible does not mean pleasant:…

Co-working with LLMs: Where to automate and safeguard
Augmented Intelligence EN, Professional Contribution ENLLM security has become an operational question. Language models are moving into security operations, fraud monitoring and software engineering…

Digital Foundations of the Triage Process in Swiss Primary Care Practices
Digital Health EN, Professional Contribution ENA BFH study assessed the current digital situation in five primary care practices in German-speaking Switzerland: documentation and billing are…

Teaching Programming with AI: What Does a Code Submission Still Prove?
Augmented Intelligence EN, Professional Contribution ENWhen AI tools are available, a working code submission no longer reliably demonstrates what students can do. Have they understood the problem,…

On the side instead of on task – Employees are twice as distracted online as in person
New Work EN, Professional Contribution ENWith the rise of remote work, team meetings increasingly take place online. A field study by BFH Business School examined the effects on more…

When Workers Program the Robots: No-Code Interfaces for a Humane Automation
Machine Intelligence EN, Professional Contribution ENWhat if production workers could program robots themselves? Research conducted at BFH in partnership with Bien-Air Dental SA shows that no-code…

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