With the rise of remote work, team meetings increasingly take place online. A field study by BFH Business School examined the effects on more than 600 employees: when attending online, twice as much meeting time went to off-task activities as when attending in person, and both engagement and motivation were lower. This…

There are many causes of why innovative IT projects fail. Three reasons for where things frequently go wrong: a lack of understanding of complexity phenomena, the disregard for cultural aspects, and the naive, direct application of the experiences of analogue business life to the design of digital transformation.

Part…

What if production workers could program robots themselves? Research conducted at BFH in partnership with Bien-Air Dental SA shows that no-code interfaces can give workers control over collaborative robots, opening a path to affordable, flexible automation for Swiss SMEs.

The automation paradox
For decades, industrial…

Critical digital literacy (also CDL) is an expanding field of profound importance for the future of both research and pedagogies. It redefines literacy from technical fluency to political and ethical agency—to question how platforms, algorithms, and media narratives shape our lives and impact most vulnerable groups and…

Agentic AI extends language models with tools, memory, and the ability to act. Instead of relying on one giant model, many smaller agents can specialize, cooperate, and reuse skills. This makes AI systems more modular and practical, while also raising new questions about transparency, coordination, and responsibility.
Large…