
On the side instead of on task – Employees are twice as distracted online as in person
New Work EN, Professional Contribution EN/
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With the rise of remote work, team meetings increasingly take place online. A field study by BFH Business School examined the effects on more…

When Workers Program the Robots: No-Code Interfaces for a Humane Automation
Machine Intelligence EN, Professional Contribution ENWhat if production workers could program robots themselves? Research conducted at BFH in partnership with Bien-Air Dental SA shows that no-code…

Agentic AI: When the Language Models are Given Tools to Act
Augmented Intelligence EN, Professional Contribution ENAgentic AI extends language models with tools, memory, and the ability to act. Instead of relying on one giant model, many smaller agents can…

How software-based models increase transparency: Virtual sensors for digital twins
Digital Sustainability, Professional Contribution ENDigital twins are regarded as a key technology for digital production and services, but they are heavily reliant on extensive sensor technology.…

Intelligent Process Decomposition: A Pragmatic Approach to BPMN Generation
Digital Business & Finance EN, Professional Contribution ENIn our previous article, we explained why Large Language Models struggle to generate valid BPMN diagrams. The problems are substantial: structural…

Digital Nudges Against Food Waste: How an AI-Supported App Changes Behaviour
Professional Contribution ENAround 60 percent of global food waste originates in private households – mostly through uncertainty about expiry dates and through everyday…

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