Entries by Reinhard Riedl

Lessons from Covid-19 – Paradigm shift through distance testing (4)

Completely secure online exams are neither possible nor necessary. In many cases they do not even make sense. Instead, the current situation shows us how we could fundamentally change the credentialing system for the benefit of all. In Part 1 of this mini-series, we gave an overview of how the health crisis is changing university […]

“Man is an analogue being” – Moritz Leuenberger on digitalisation, stupidity and democracy (1)

Former Federal Councillor Moritz Leuenberger talks about the opportunities of digital transparency, the strengths of slow legislation, the advantage of natural stupidity, the need to regulate infrastructure and the “essentialisation” of democracy thanks to digital tools. This first part is aboutconsensus, transparency and direct democracy. Let’s start with a key question: Does the binary logic […]

Two Key Learnings from the Health Crisis

Covid-19 is strongly entangled with digital transformation, both in positive and negative ways. On the one hand, Covid-19 has boosted online formats in business, healthcare, education and even in government. On the other hand, Covid-19 has highlighted the missing capabilities in inter- and intra-organization information management. Both ICT application areas will shape the digital transformation […]

Digital personalisation – future opportunity or dead end (2)

Part 1 of this column highlighted that digital personalisation optimises conditional expectation values to offer tailored products and services and prices. The condition results from the existing data and information about the customers. Ideally, this brings great advantages to customers and providers and changes society profoundly, because the orientation towards the average becomes the orientation […]

Digital personalisation: future opportunity or dead end (1)

In many areas, personalisation represents great progress, economically and socially. It has complex causes and is, among other things, a result of scientific progress (which gradually overcame average thinking), as well as the crisis of industrial society (which led to more modern, customer-oriented marketing approaches), growing value orientation (which divides society today) and, last but […]