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The Future of the Digital “Public Service

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The term "service public" or "digital services of general interest",…
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Bottom-up or transversal or different? – Three approaches to digital transformation

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Again and again one hears that it is now finally time to dispose…
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Digital neurosis: How our attention is attacked

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While I was trying to write a post on artificial intelligence,…
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The narratives of the IT industry

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Narratives shape the digital transformation of society much more…
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Digital personalisation – future opportunity or dead end (2)

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Part 1 of this column highlighted that digital personalisation…
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Digital personalisation: future opportunity or dead end (1)

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In many areas, personalisation represents great progress, economically…