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The situation in the healthcare sector is not rosy. Switzerland is facing major challenges; for example, the Swiss general practitioner and paediatrician workforce is over-aged. This could worsen basic outpatient care in the medium term (Work Force Study, 2020). But there is also a lot of potential for digitalisation (Thiel et al., 2023) and savings […]
Schools are not just educational facilities. They have evolved into high-tech hubs with huge demands for hardware and software. In their study the Research Group on Public Procurement from the BFH’s Institute for Public Sector Transformation (IPTS) analyzed, if the procurement process in schools foster competitive bidding, as mandated by law to ensure quality and […]
Functioning communication and smooth information flows play an important role in the complex setting of outpatient care. The CuraComm project is investigating where communication hurdles arise and how these could be overcome in the future. This article shows how the use of the visualisation technique “mapping” can be used to identify communication hurdles in a […]
The attitude of nurses towards the use of artificial intelligence in clinical practice remains ambivalent. It ranges from the hope that artificial intelligence will revolutionise the profession to fear for their own jobs. In view of the ongoing shortage of skilled labour, nurses* are exposed to a high workload 1. Not only is there a […]
Anyone who has ever been undecided about whether to write “yes” or “no” on the ballot paper before a vote is in good company: a survey conducted as part of the “Demokratie Labor Basel” revealed that 61% of respondents find it difficult to form a clear opinion before voting at least “once in a while”. […]
On 1 September, Christian Geiger took up his professorship in Digital Government, Innovation and Transformation at Bern University of Applied Sciences. The long-standing Chief Digital Officer of the City of St. Gallen will be researching and teaching innovation in the public sector in future. In this interview, he talks about his experiences with organisational change […]
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