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The unease of interdisciplinarity

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There are people who get sick from psychotherapy. After psychotherapy has actually helped them, they look at everything and anything from a psychotherapeutic…
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The Future of the Digital “Public Service

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The term "service public" or "digital services of general interest", is used as a political, administrative law and social science concept. What…
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Bottom-up or transversal or different? – Three approaches to digital transformation

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Again and again one hears that it is now finally time to dispose of digitalisation as a cross-sectoral, transversal issue. We have to develop…
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Digital neurosis: How our attention is attacked

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While I was trying to write a post on artificial intelligence, I was briefly distracted by an article on anxiety disorders. What people with…
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The narratives of the IT industry

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Narratives shape the digital transformation of society much more than we think. We don't like to admit this because we love the illusion of rational…
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Digital personalisation – future opportunity or dead end (2)

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Part 1 of this column highlighted that digital personalisation optimises conditional expectation values to offer tailored products and services…