Tag Archive for: Versicherung

Digitisation in insurance companies – individually or together?

In the private client business, insurance companies rely on individual solutions that are widely accepted. The situation is more difficult with corporate clients. Swissdec offers an opportunity to establish a nationwide solution. But there are a number of obstacles to overcome. Digitalisation of business processes is very important for insurance companies. The exchange of information with corporate clients plays an important role. In the area of private customers, there are already solutions that are actively used by the users. For corporate clients, a solution is not so obvious. Swissdec’s Swiss Performance Standard is a great opportunity to advance digitalisation in cooperation with customers. In addition to the Swiss Performance Standard, a solution such as Swissdec Enterprise Authentication (SUA) is also needed to ensure security in data exchange. The wish or requirement would also be that it is not only a solution that applies to Swissdec, but can also be used in the other digital business processes. This still requires a comprehensive dialogue among the companies, but also with the organisations that support such an application. At present, no definitive dates are known as to whether and when the insurance companies will introduce the Swiss and SUA performance standard. This is partly due to the fact that the cost-benefit assessment has not yet been completed and the dialogue with the companies also takes time. Understandably, the insurance companies are trying to offer their own differentiating solutions to their customers, but this cannot be the goal from the customer and application point of view. It would also be incomprehensible if every bank offered its customers a credit or debit card that could only be used with that provider. As a rule, one waits for a pilot solution to emerge in the market or to be successfully implemented. Actually, the need for such a further development is evident for all insurers.

Thanks to ERP, 20 insurance companies are already participating

Since many projects are pending and the allocation of resources for such a project is in competition with other projects, the “speed” is somewhat dependent on the usability of the application in analogue business processes. This is now the challenge to devote enough attention to the topic and also to find the business leaders who work on the implementation of such an important and necessary process for the customers. It is very positive that a considerable number of enterprise resource planning manufacturers, who know the needs of the customers very well, have found each other and are taking the preliminary work in hand together with Suva. More than 20 insurance companies are already participating in the Swissdec solution, which also guarantees that a very large number of customers will be able to benefit from the solution when it is implemented on the market.

Creative Commons LicenceCreate PDF

Related Posts

None found

Insurance companies rely on M2M communication

Suva has been using the Swiss wage standard (ELM) for many years to process wage declarations from companies. Now, in addition to the Swiss wage standard (ELM), the Swiss benefit standard (KLE) is to be introduced in order to be able to process claims digitally and without media discontinuity Digitalisation plays an essential role for the future development of the insurance business as well as for the companies insured with Suva. Suva is therefore increasingly relying on solutions that support M2M (machine-to-machine) communications. As a member of the Swissdec association, Suva has been relying on the successfully implemented Swiss wage standard (ELM) in the area of wage declarations for many years. This enables Suva-insured companies to transmit their annual wage declarations directly from Swissdec-certified payroll accounting systems to Suva and other institutions (AHV, tax offices, other insurers and FSO) without media discontinuity. For some years now, Swissdec has been working on a second standard together with Suva and other insurers. This is the Swiss benefit standard (KLE). In future, this will enable the complete processing of claims management and daily allowance processes from Swissdec-certified payroll accounting with Suva and other insurers who are ready to receive data. A major difference between the Swiss payroll and benefit standard is the bidirectional data communication and the binding nature of the process. For the settlement of accidents, the data exchange must take place via a secure and protected channel. In addition, it must be ensured that the recipient of the data is really the company it claims to be. For this reason, a solution such as Swissdec Enterprise Authentication (SUA) is mandatory when the Performance Standard-CH is used in practice. SUA not only fulfils the requirements for security and data protection, but also enables companies to obtain a so-called company certificate quickly and easily.

Creative Commons LicenceCreate PDF

Related Posts

None found