Efforts to ensure fairness and accountability often focus narrowly on artificial intelligence itself, yet many ethical challenges may arise at a higher level in the decisions that shape how AI is used. Decision Intelligence offers new ways to operationalize ethics and enforce responsible practice. From Technical Architecture to Humane Digital Transformation In the first two […]
Artificial intelligence is now mainstream. According to McKinsey, 78% of firms use it in at least one business function, 71% deploy generative AI, yet over 80% see no effect on enterprise EBIT. Decision Intelligence (DI) may be the missing layer linking analytics to outcomes. This article shows how that link works in practice. The Prediction/Outcome […]
Decision Intelligence is exploding. Despite massive investment in AI and data, 70-80% of projects fail to deliver results. Algorithms generate predictions, not better choices. DI reframes the field: it starts with outcomes, maps the decisions that shape them, and builds feedback loops that drive measurable impact. It is the missing layer between technology investment and […]
Switzerland has launched digital revolutions: TWINT reshaped mobile payments, and QR-bill invoicing redefined how the nation pays its bills. Across sectors, Swiss-led platforms are driving digital transformation in identity, finance, and public services. Now it is time to confront the next analogue holdout: the paper receipt. Introduction and Research Motivation Switzerland is now investing in […]
Two students at Bern University of Applied Sciences created DigiBot, an AI chatbot converting the EU’s standardized digital skills test (DigComp) into personalized questions. Their thesis explored whether AI-tailored tests improved engagement and understanding, revealing key insights into both opportunities and challenges of AI personalization. The Challenge: Making standardized self-assessment tests more accessible Standardized tests […]
An interdisciplinary team from the BFH Departments of Business, Engineering and Computer Science, together with the Bern University of the Arts, is collaborating with the Museum of Communication to explore how AI-generated, personalized souvenirs can sustainably enrich the visitor experience. The findings reveal promising possibilities for integrating AI in the museum context. The Challenge: Post-Visit […]
Contributions as RSS
Comments as RSS