“Digital Natives” are widely assumed to be naturally tech-savvy and competent. Everyday coaching experience tells a different story. A gap exists between usage and genuine proficiency. Digital competence does not emerge automatically from availability; it requires deliberate development and guidance. Between attribution and reality Since 2023, we have been supporting students at the Bern University […]
Social media is a phenomenon that captivates billions of users’ attention globally. Excessive social media use is often framed as a problem of individual self-control. However, in February 2026, the European Commission found TikTok in breach of the Digital Services Act, targeting addictive design features such as infinite scroll. The ruling confirms what research has […]
Efforts to ensure fairness and accountability often focus narrowly on artificial intelligence itself, yet many ethical challenges may arise at a higher level in the decisions that shape how AI is used. Decision Intelligence offers new ways to operationalize ethics and enforce responsible practice. From Technical Architecture to Humane Digital Transformation In the first two […]
Artificial intelligence is now mainstream. According to McKinsey, 78% of firms use it in at least one business function, 71% deploy generative AI, yet over 80% see no effect on enterprise EBIT. Decision Intelligence (DI) may be the missing layer linking analytics to outcomes. This article shows how that link works in practice. The Prediction/Outcome […]
Decision Intelligence is exploding. Despite massive investment in AI and data, 70-80% of projects fail to deliver results. Algorithms generate predictions, not better choices. DI reframes the field: it starts with outcomes, maps the decisions that shape them, and builds feedback loops that drive measurable impact. It is the missing layer between technology investment and […]
Switzerland has launched digital revolutions: TWINT reshaped mobile payments, and QR-bill invoicing redefined how the nation pays its bills. Across sectors, Swiss-led platforms are driving digital transformation in identity, finance, and public services. Now it is time to confront the next analogue holdout: the paper receipt. Introduction and Research Motivation Switzerland is now investing in […]
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